(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Maria Nguyen
Maria Nguyen
2026-06-12
Phillip and Tyler rất dễ thương và nhiệt tình. Các em vô cùng hiểu biết và nhẫn nại. Ai muốn mua nhà mượn loan refinance gọi cho Phillip. ❤️ (Translated by Google) Phillip and Tyler are so sweet and enthusiastic. They are incredibly knowledgeable and patient. Anyone looking to buy a house and refinance their loan should call Phillip. ❤️
Christina Nguyen
Christina Nguyen
2026-06-12
I would highly recommend considering this company as your lender! They truly have amazing rates and was able to beat multiple lenders in the Norfolk area. I really enjoyed working with Bi Hoang and Nami Nguyen. They were always easy to get a hold up; very on top of their response to my questions and phone calls. Overall very satisfied with my decision to move forward with them.
N Le
N Le
2026-06-12
Lisa Le & William Le provided excellent services. They were quick, responsive, and execute our loan transaction promptly. We met our proposed closing date on time. They were professional and tried to get the lower rate for our loan within given time period. Excellent services!
Hen
Hen
2026-06-12
Hoai and Dung were professional, responsive, and made the mortgage process smooth and stress-free. They answered all my questions promptly and helped me secure a great loan. Highly recommend!
Mike Smith
Mike Smith
2026-06-11
Highly recommend. From the beginning, my experience with this company was found to be top notch. Every question I had was answered with professionalism and promptness. Expectations were met.
Siamack Salimitari
Siamack Salimitari
2026-06-11
Amazing job by Vie & Ryan and ofcourse Thuan at Loan Factory.
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